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October 10, 2017

How to Sell Using Webinars: Increase Sales of Your Online Courses

Get the guide on setting up live webinars. Better engage with your prospects and generate more course sales with successful seminar selling!

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Learning how to sell using live webinars can make your business thrive in ways you can鈥檛 anticipate. Live video has become a go-to resource for entrepreneurs in every industry because it鈥檚 intimate, engaging, and ripe for conversions.

Research compiled by Invesp demonstrates that conversion rates on webinar registration pages if you build a custom page. There isn鈥檛 any reliable data yet for conversions on offers in webinars, but since webinars have been increasing steadily in popularity, they鈥檙e clearly a good way to bring in more leads and to boost conversions.

And that鈥檚 what we鈥檙e going to talk about today. You don鈥檛 produce a webinar just for the fun of it 鈥 though, of course, it should be fun. Instead, you do it to increase sales. Successful seminar selling can give people a taste of what it's like to learn from you and get potential clients excited to buy your online course.

Let鈥檚 talk about how to sell during webinars.

How Can You Make Money From Webinars?聽

The secret to generating money from webinars lies in your ability to pitch your product. When you鈥檙e selling online courses, information becomes your currency. If you provide just enough information to convince your audience that you鈥檙e an authority in your industry, you can easily use webinars to generate sales.

It鈥檚 similar to the practice of attending conferences and other public events. Marketers give speeches before their target audiences, then set up a booth full of their products for after the speech.

The only difference is that you鈥檙e offering digital products and using a digital solution. You don鈥檛 have to travel, deal with inventory, or sleep in a hotel room. In fact, you can conduct webinars from anywhere in the world and reach people in nearly every country as long as you (and they) have an Internet connection and the appropriate equipment.

If you want to make money from your webinars, though, you need a game plan. Let鈥檚 walk through the steps necessary to create a money-making strategy for your next webinar.

Build an Appealing Webinar Registration Page

A registration doesn鈥檛 equal a sale, but you need to get people through the door, so to speak, if you want to sell using webinars. An appealing webinar registration page serves as the first step toward reaching your goal.

The registration page should invite prospective customers to join you for your webinar. It needs to convey specific benefits that participants can expect to get from the experience, and there should be a big call to action that encourages visitors to sign up.

The registration page gets the ball rolling. It鈥檚 critical to give this page plenty of attention so that you don鈥檛 blow your chance to connect with as many prospects as possible.

How do you create a slam-dunk webinar registration page? Let鈥檚 go through the most critical elements.

Start With a Magnetic Headline聽

Headlines, when written well, grab attention and encourage the reader to continue perusing the content on the page. A lackluster headline might result in a high bounce rate. In other words, visitors will click away from your site and not keep reading.

The best headlines convey a benefit using strong action verbs and well-chosen adjectives. They can also convey urgency through word choice. Here are a few examples that might give you some inspiration:

  • Join My Free Webinar and Learn How to [Solve a Problem] in 10 Minutes or Less
  • Check out My Webinar on [Topic] and Dive Into [Subject Matter] Flawlessly
  • Don鈥檛 Miss the Chance to Learn How to [Solve a Problem] Today

You鈥檙e asking people to sign up for your webinar, so make your headline pop. Put it in H2 tags on the page and make sure it鈥檚 optimized for search engines as well as potential webinar participants.

Summarize the Topics You鈥檒l Cover聽

Underneath the headline, use short paragraphs or bullet points to cover the information you鈥檒l deliver during the webinar. Make sure to mention whether you鈥檒l include a Q&A session (which is always a good idea).

Remember to focus on benefits. You鈥檙e writing this for potential customers, so get inside their heads. What would make them unable to resist attending your webinar? That鈥檚 what you need to focus on.

For instance, if you鈥檙e selling online courses and other digital products about fitness, think about your customers鈥 pain points and desires:

  • Wanting to lose weight
  • Getting ready for a marathon
  • Joining a sport
  • Participating in a fitness competition
  • Keeping up with friends聽

Mine the data you鈥檝e already collected on your customers to get a better idea for what they鈥檙e looking for and what might be bothering them.

Once you鈥檝e created a list of topics, they go on your registration page. You don鈥檛 have to go into too much detail. In fact, leaving something to the imagination can spark curiosity and boost conversions.

Provide a Brief Host Bio聽

Potential webinar participants want to know who will be hosting the event. Provide a brief bio that combines factual information with a touch of personality. Write like you speak.

Your bio should include any information that lends your brand credibility. In other words, you want people to glean from your bio that you鈥檙e an authority on the topic and worth hearing.

Consider incorporating one or two testimonials as social proof, as well. Comb through your testimonials to find options that mention you specifically. For instance, has someone complimented your speaking style or called out your wealth of knowledge? Those can go on your webinar registration page.

Make the Time and Date Clear聽

It might seem obvious, but many entrepreneurs get so engrossed in the process of creating a webinar that they forget to include the most important information. If people don鈥檛 know when to tune in for your webinar, they won鈥檛 register.

Make the time and date as obvious as possible on the page. It shouldn鈥檛 be bigger than your headline or call to action, but it should still be easy to locate.

Add a Can鈥檛-Ignore Call to Action

A call to action convinces prospective participants to convert. It鈥檚 the last element on the page before you offer your signup form.

Think carefully about your call to action. It should mirror the benefits and topics you listed earlier on the page, but it needs to have a clear sense of urgency:

  • Don鈥檛 Miss Out on This Opportunity
  • Your Competition Is Viewing this Webinar 鈥 Shouldn鈥檛 You?
  • Only Three Days Left. Sign Up Now!

Keep your industry in mind when crafting your calls to action. You want to appeal to your target audience and convince them that they鈥檒l find themselves in a better place after participating in your webinar than they were before.

Design a Webinar Thank-You Page聽

After someone signs up for your webinar, you鈥檒l direct them to a thank-you page that confirms their registration and expresses gratitude for their interest. This might seem like a fairly simplistic page, but you can use it to boost conversions by priming your prospects.

On your thank-you page, mention that you offer an online course that covers further information. Let people know that they can sign up for the course before, during, or after the webinar to get more in-depth information and advice.

You don鈥檛 want to give prospects the hard sale here. People get tired of obvious branding messages, so make the suggestion as casual as possible. You just want readers to know about your product or products so they鈥檙e prepared to buy if they find your webinar useful and engaging.

Confirm Registrations and Consider Upselling聽

In addition to your thank-you page, you can also send out a registration confirmation via email. Again, this is an opportunity to prime the customer for the conversion. Let people know that you offer an online course and describe it briefly. Include this information after the confirmation section.

You could also use this email for upselling or cross-selling. Instead of just mentioning one of your online courses, mention them all. Alternatively, if you offer several options at different price points, suggest your most expensive online course instead of the cheaper alternatives.

Tone down the salesy language. Paint the offer as a friendly suggestion that you鈥檙e making for people who might have an interest in the topics you cover in your online courses.

Provide a CTA for Social Shares聽

A registration doesn鈥檛 equal a sale, as we mentioned before, but you still want as many people to join your webinar as possible. The more people you convert on the webinar, the more chances you have to sell during the webinar.

In your emails to registrants, invite them to share your webinar information via social media. You can include buttons that automatically fill out tweets, Facebook posts, and other social-media mentions on specific platforms.

When someone promotes your webinar via social media, the event reaches an entirely new audience 鈥 the members of which might be interested in your course material. Don鈥檛 miss the opportunity to take advantage of the added exposure.

Remind Registrants Via Email聽

As your webinar gets closer, send reminder emails so more people participate in the webinar. Remember that, just because someone signs up for a webinar doesn鈥檛 mean they will actually attend. In fact, it鈥檚 rare to get an attendance rate of more than 50 percent.

Many people don鈥檛 attend webinars because they simply forget. They鈥檙e leading busy lives, and your event slips their minds.

Don鈥檛 let that happen. In your reminder emails, suggest that your registrants add the event to their online calendars. That way, they鈥檒l receive a reminder just before the webinar goes live.

Invite Registrants to Join Your Regular List聽

To increase your chances of converting prospects into customers during or after the webinar, invite registrants to sign up for your regular email list. That way, you can continue to reach out to them even if they don鈥檛 convert during the actual event.

Those who sign up might get slotted into a welcoming drip campaign that introduces them to your brand and whets their appetites for future content. Invite them to visit your blog, attend future webinars, and follow you on social media.

If you gain new subscribers from this method, you could also send them coupon codes a week or two after the webinar. Simply segment the list into those who converted during or right after the webinar and those who did not. The ones who didn鈥檛 might bite after receiving a discount off your course price.

Send a Final Reminder Email聽

It鈥檚 the day of your webinar, but don鈥檛 rest on your marketing laurels. Send out one last reminder email to registrants to let them know that your webinar will start at a specific time.

The registrants who didn鈥檛 mark the event on their calendars and have subsequently forgotten about the event might remember and attend. The more people who show up, the better your chances of making sales.

Don鈥檛 Forget the Email Countdown Timer for Urgency聽

Add a countdown timer to your email to create a renewed sense of urgency. When people see timers, they associate them with the fear of missing out.

Gain Back-End Exposure Through Replay Emails聽

After your webinar ends, don鈥檛 forget to continue using the content to boost conversion rates. Send emails to people who didn鈥檛 attend the webinar as well as to those who did. Invite them to watch the replay so they can glean as much value from the recording as possible.

You鈥檒l need to host the webinar recording on a page on your website. Consider creating a landing page specifically dedicated to this purpose instead of funneling traffic to a blog post. Use a cleanly designed landing page that includes just the webinar replay and a call to action that takes visitors to your sales page.

With less clutter on the screen, visitors will focus more intently on the webinar and the call to action. You don鈥檛 want to distract them with links that might lead them deeper into your site 鈥 and away from the checkout process.

How to Boost Sales on Your Webinars

Now it鈥檚 time to get to the good stuff. While you鈥檙e not a major corporation, you have to think like one if you want to sell using webinars. This is especially true if you鈥檙e new to this process. You need a slam-dunk strategy.

There are several ways to improve the chances of turning webinar participants into customers. You can use them all or just a few, depending on your specific goals and the type of webinar you鈥檙e designing.

Offer a Guarantee聽

If possible, give webinar participants a satisfaction guarantee. If they aren鈥檛 pleased with the online course or other digital products they buy, they can get a refund. It鈥檚 a great way to overcome objections. People know that they鈥檙e not risking their money if you don鈥檛 deliver high-value course materials.

It鈥檚 also useful because after they purchase something. They forget about the satisfaction guarantee, feel guilty about asking for a refund, or don鈥檛 want to go through the hassle. Whatever the case, you鈥檙e not taking a huge risk.

Of course, you need to make sure you deliver as much value as possible in your online courses. Don鈥檛 give customers a reason to send you an email request for a refund. Instead, blow them away with your expertise and content.

Keep Your Offer Visible聽

During your webinar, you might shift away from your offer to a Q&A session, screen-sharing session, or other event. However, you don鈥檛 want to remove your offer from your prospects鈥 slight line.

Instead of devoting your entire screen to the webinar content, leave a small space devoted to your offer. Include the URL where participants can find your sales page and sign up for your online course. You want it to stay front and center in case someone decides to buy while you鈥檙e fielding questions or making a demonstration.

Help Registrants Visualize Their Success聽

Webinars work well because people can actually see your face, your expressions, and your excitement. Use this opportunity to generate buzz about your online courses and to help participants imagine how they will feel after they take your online course.

In other words, you want them to visualize themselves getting the benefits you describe. They should walk away from the webinar with a clear picture of how they can take advantage of what you鈥檙e offering.

Use Psychological Principles to Encourage Conversions聽

Other psychological principles can also help get people to buy your products during a webinar. We talked about urgency above, for example. You could offer a discount on your most popular online course during the webinar. However, to increase urgency, add a countdown timer to the screen. They only get a certain amount of time to take the discount.

Social proof works, as well. You might consider inviting a satisfied customer to join the webinar and to explain his or her experience with your online courses. Consumers tend to believe objective third parties more than marketers, so you can gain lots of traction this way.

Upsell and Cross-Sell to Your Audience With Premium Add-Ons聽

Upselling can have an excellent impact on revenue, especially during a live webinar. Consider offering premium add-ons for your courses, such as customization options or product bundles. Convince your audience to buy your most expensive product or to buy more products during a single transaction for a discount.

Upselling (asking customers to increase the price of a transaction) and cross-selling (inviting customers to buy related products) can both prove valuable. Just don鈥檛 be too salesy. Speak like a trusted friend making a recommendation that you legitimately believe will help your audience. That鈥檚 already the case, right?

Give Multiple Payment Options聽

Some people can鈥檛 afford to shell out a large chunk of change at one time. They might want to buy your online course, but get scared off by the price point. Multiple payment options can help overcome that objection and boost conversions.

Let your customers break up their payments into several installments over a period of weeks or months. For more expensive 聽courses, you might want to schedule the payments for longer periods of time.

For instance, if your course costs $300, you could offer a payment plan that requires $100 per month for three months. For a course that costs $1,200, on the other hand, you might want to break up the payment plan into 12 monthly installments.

Promote a Discount to Participants Only聽

You鈥檒l create an exclusive vibe in your webinar if you offer a discount that鈥檚 only available to them. When you replay the webinar later, you鈥檒l cut out that segment of the webinar so that nobody else can use the discount code.

It鈥檚 a great way to show your gratitude for the people who have given their time to listen to you. Plus, it鈥檚 an excellent incentive to make an impulse purchase.

Record and Replay the Webinar聽

A webinar鈥檚 value doesn鈥檛 disappear after you鈥檝e said goodbye to your audience. Reuse this content elsewhere on your website to continue driving sales.

Andrew LaCivita, one of our #kajabiheroes, offers a membership website that includes 鈥 monthly webinars to which only members have access. However, he uses an old recording to draw in new customers.

You could use your webinars as lead magnets, as well, to capture email addresses and other contact information from prospective customers. How you use your webinars is up to you, but don鈥檛 let older recordings grow stale. Continue to reuse them so they can drive conversions.

Encourage Participants to Spread the Word聽

During the webinar, invite participants to tell their friends, family members, and colleagues about your online courses. Most people won鈥檛 promote something unless they鈥檙e asked to do so.

It doesn鈥檛 have to sound slick or salesy. Simply say something along the lines of this: 鈥淚f you鈥檝e enjoyed what you鈥檝e heard today, I鈥檇 appreciate it if you鈥檇 spread the word for me. Someone you know might benefit from my online courses.鈥

You could also let your participants know when you鈥檙e hosting your next webinar. They can let their loved ones know so they can participate.

Make the Event a Blast聽

A webinar doesn鈥檛 have to sound like an evening news segment. In fact, it shouldn鈥檛. If you don鈥檛 give your presentation some personality, participants鈥 attention will drift and you鈥檒l lose potential sales.

Find ways to liven up the webinar and keep it interesting. Incorporate jokes, personal stories, and other material that will keep consumers riveted to their seats. A Q&A can also help engage your audience. Give people the chance to ask questions, then deliver thorough answers.

Use Repetition to Convert Your Audience聽

Repetition can help hammer home the idea that your course deserves your prospects鈥 consideration. Repeat your offer several times during the webinar 鈥 when you transition between different segments, for instance 鈥 so everyone fully understands what they stand to gain from the course.

Use similar phrasing, as well, so it sounds familiar to your audience. Repetition can prove extremely powerful when it鈥檚 used right, and you鈥檒l thank yourself when sales of your online course skyrocket.

Don鈥檛 Bother With Lengthy Introductions

When you鈥檙e hosting a webinar, jump right into the content. Don鈥檛 鈥渨arm up鈥 the audience with a lengthy, pointless introduction. Attendees already know who you are and why they鈥檙e watching you, so get to the point and dive into the meat of your presentation.

If you鈥檙e uncomfortable jumping right in, you can start with a brief introduction. Simply state your name and mention that you create online courses. From there, get to the point of the webinar.

Continuously Tease Upcoming Information聽

You want to keep your prospects engaged with your webinar as long as possible. To do so, continuously tease new information that you鈥檒l reveal. For instance, you could mention a particular tip, then say, 鈥淲e鈥檒l get into that in more detail later.鈥

This strategy is similar to the cliffhangers that televisions show creators often put right before commercial breaks. People want to know the answers to mysteries, so they鈥檒l stick around to learn what you have to say.

Exude Confidence聽

You need confidence to excel at webinars. You don鈥檛 want to come across as smarmy or cocky, but confident. Don鈥檛 apologize for trying to sell your online course. It鈥檚 what you do 鈥 and you deserve to earn money from your hard work.

If necessary, practice hosting a play webinar with your family members or friends. Get comfortable with the material so you can shine during the real event. You鈥檒l feel more confident going into the webinar and your audience will sense the difference.

颁辞苍肠濒耻蝉颈辞苍听

A webinar isn鈥檛 just a great opportunity to generate leads. It鈥檚 also a prime chance to聽sell your digital products. You just need a plan and a strategy to convert prospects into customers.

Start by promoting your webinar thoroughly and using post-registration emails to engage your prospects. Convince as many as possible to attend the webinar so they hear your pitch, take advantage of the offer, and hand over their payment information.

Once your webinar starts, use the tricks and tips we鈥檝e explored to boost conversion rates. Offer a satisfaction guaranteed, demonstrate how your prospects can attain success, and use psychology to get into their minds.

Don鈥檛 forget to offer multiple payment options, especially if your course is expensive.

After the webinar, don鈥檛 stop promoting. Use the material to keep people coming back to your brand. Ask participants to promote the webinar to their friends and family members.

Most importantly, deliver the best content possible during the webinar. Make it entertaining, exude confidence, and take questions from your audience.

Using these strategies, you鈥檒l get more sales from your webinars.

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